Refund Terms for LYRANTHOS

At LYRANTHOS, we are committed to providing our customers with outstanding products and services. Our refund policy is designed to ensure that you are completely satisfied with your purchase. Please review the following terms and conditions related to refunds.

Eligibility for Refunds

To be eligible for a refund, the request must be made within 30 days of the original purchase date. The item must be unused, in its original packaging, and in the same condition that you received it. Proof of purchase is required.

Process for Requesting a Refund

1. Contact our customer service team at [email protected] to initiate your refund request.
2. Provide your order number and a brief description of the reason for the refund request.
3. Our team will review your request and respond within 3-5 business days with the next steps.

Non-Refundable Items

Certain items are non-refundable under our policy, including but not limited to:

• Gift cards
• Downloadable software products
• Personalized or customized items

Refund Processing

Once your refund request is approved, we will process the refund to your original method of payment within 10 business days. Please note that the time it takes for the refund to appear in your account may vary based on your bank’s policies.

Contact Us

If you have any questions about our refund policy, please do not hesitate to contact us at [email protected] or call us at (123) 456-7890. Our team is here to assist you.

Thank you for choosing LYRANTHOS. Your satisfaction is our priority.